IT Support Specialist

About us

Liberty Financing is a 5-star rated, rapidly growing fintech powerhouse building one of the most advanced mortgage platforms in the industry. With a 5-star reputation and a technology-driven approach, our team is an emerging industry leader leveraging modern cloud and SaaS solutions, architectured by our founding team.

About this Opportunity

This role is for more than an IT Helpdesk Specialist, this role will work directly with the executive team to help maintain and eventually build on the already existing systems in place. Initially, you will help with everything from organizing reports and databases, managing website and intraweb updates, system maintenance and testing, new user on-boarding and off-boarding, and end user trouble-shooting across multiple systems.

However, this role is also a ground-level opportunity working with the executive team, allowing you to implement your ideas and grow into a high-income senior tech leader as the company grows. So we are also looking for someone with the vision to pioneer our help-desk process, oversee our on-site networking, and evolve our system security environment with the quality needed for a growing financial organization.

This position is full-time based out of our home office in Centennial, CO. This position is initially an on-site position, but a hybrid remote schedule is negotiable. This position will also receive a monthly performance bonus in addition to hourly compensation.

Who We’re Looking For

• Early-career IT professional with hands-on technical support experience
• Strong problem solver
• Clear communicator who can support both technical and non-technical team members
• Organized, reliable, and able to document issues, fixes, and processes clearly
• Comfortable working in a fast-moving environment with multiple systems and priorities
• Willing to take ownership, ask questions, and continue learning
• Professional and trustworthy when handling company systems,...