Technical Support Specialist

Technical Support Specialist (MSP)

### About XceedIT, Inc.

We are a growing employee owned IT company that provides IT support and services to companies throughout the US. XceedIT aims to develop long-term collaborative relationships with our clients. We work with honesty, integrity and always have our clients best interests in mind. We are professionals who take pride in delivering affordable best of breed IT solutions and services with a friendly and patient attitude. Our mission is to deliver comprehensive IT services and management that benefit your business success. We are always looking for highly motivated individuals who want exposure to many technologies, and want an opportunity to succeed and grow in this hot market. ### Description

Love Technology? Love Solving Problems? We Should Talk.

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At XceedIT, we don’t believe IT is just about resetting passwords and asking, “Have you tried turning it off and back on?” (Although… sometimes that really is the answer.)

We’re looking for someone who genuinely enjoys technology, likes helping people, and wants to learn something new every single day.

If you get excited about new gadgets, enjoy figuring out why something isn’t working, or have ever spent your weekend building a PC, setting up a home lab, or helping friends fix their computers just because you enjoy it—you’ll probably fit right in.

This is primarily a remote position, but you must live near Atlanta, GA and be available to travel to client sites for projects, onsite support, installations, or other hands-on work.

What You’ll Be Doing

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• Solving technical problems for businesses that rely on us every day
• Providing remote support to clients while occasionally traveling to client sites when hands-on assistance is needed
• Working with Microsoft 365, Windows, networking, cybersecurity, cloud technologies, and business application...