IT Support Specialist

Job Title

IT Support Specialist

Department

IT / Infrastructure

Reports To

IT Administrator (Jason Graham)

Employment Type

Full-Time

Location

Houston – Required (on-site), with occasional travel to other sites

Who We Are

==============

Persona AI is building humanoid robots for the most demanding environments in heavy industry — shipyards, steel mills, fabrication facilities, and offshore platforms — performing welding, grinding, maintenance, inspection, and material-handling work that is dangerous, physically demanding, and increasingly difficult to staff.

We are backed by leading strategic and financial investors and engaged with global industrial leaders across Korea, Japan, the United States, and Singapore. Korea is the center of gravity for our early commercial strategy, anchored by relationships with the world’s leading shipbuilders and steelmakers. Our work spans both the robot platform itself and the systems, partners, and playbooks required to deploy it at scale.

Why Join Persona AI?

========================

• Competitive compensation, performance-based bonus, 99% employer-covered medical benefits, early-stage equity, competitive PTO, and a company-wide paid winter break between December 24th and January 2nd
• Real ownership: small team, no bureaucracy, your work is visible immediately
• Modern stack: every layer is current, cloud-native tooling, no legacy sprawl to manage
• Growth path: direct on-ramp into MDM engineering, identity/security, and infrastructure with hands-on mentorship
• Mission: support the people building real humanoid robots

About the Role

==================

We are hiring our first dedicated IT Support Specialist to own day-to-day end-user support across our Windows and Mac fleet. Persona AI is a ~80-person robotics company whose people are a mix of robotics engineers, ML researchers, hardware/mechanical teams, and operations — which means the IT environment is more demandi...