Technical Support Specialist I - Birmingham (Training Provided)

What's In It For You!

• Employee discounts
• Growth opportunities
• Many store support roles are hybrid
• Help others through our charity partners
• Save the environment
• So much more!

Why We Will Love You

• Your unique personality and skills
• You have a demonstrated ability to collaborate with others
• You have an amazing track record of positive results
• You have amazing time management skills and love to multitask
• You are at least 18 years old and ready to join our team

Teamwork Makes The Dream Work

Our Field Support Center works to support all operations of our company. Whether you are a part of the accounts payable, finance, donations, people and culture or purchasing team, we all have a common goal to support each part of the business to the fullest so that we can positively impact our charity partners.

Why You Will Love Us

Our Mission, Vision and Values

Mission

To Give Back! By...

• Positively impacting the environment and the communities we serve
• Providing values that meet our customer's needs and wants
• Reducing millions of pounds of waste each year
• Supporting local charities
• Creating jobs

Vision

To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Values

• Real: I am genuine and approachable. What you see if what you get.
• Heart: I care. I listen with kindness and act with courage.
• Own: I take initiative, ask for help and follow through.
• Solve: I dig in, fix what matters, and move things forward.
• Grow: I meet challenges with optimism knowing I will win or learn.

Position Title

Technical Support Specialist I

Reports To

IT Systems & Support Manager

Department

IT

FLSA Status

Non-Exempt

Position Purpose and Objectives

This position is responsible for providing remote technical support across all ATS locations, including travel to assist o...