Specialist, Technical Support

Posting Detail Information Position Number HR0774

Position Title

Specialist, Technical Support

Job Type

Staff

FT/PT

Part-Time

Employee Class Description

C3-Staff PT (ed. support)

General Position Description

Provides technology services and remote support to students, faculty, staff and administrators as a member of the Office of Information Technology (OIT). This includes administering desktop and classroom technology support, event support, LAN/network administration, and first- level and second-level problem resolution. Maintains and manages personal computers, peripherals devices, instructional equipment, computer laboratories, and administrative and instructional software.

Flexible Work Arrangement

Fully Remote: Employee performs all job duties off-site, typically at home or another suitable location. When possible, the fully remote employee may occasionally be required to work on site with advance notice.

Grade

2023

Exemption Status

Non-Exempt

Posting Number

S3971P

Location(s)

Orlando, FL 32811 - West Campus

Proposed Work Schedule (Please note hours subject to change based on business needs)

Monday through Thursday, from 11:15 a.m. to 6:00 p.m.

Number of Vacancies

1

Posting Start Date

07/08/2026

Posting End Date

07/16/2026

Open Until Filled

No

Quicklink for Posting

https://valenciacollege.peopleadmin.com/postings/43088

Posting Detail Information Temporary Position (Temp or Grant Funded) Details

Salary Range

$ 17.92 per hour

Essential Job Functions Description of Job Function 1. Receives and documents technical support requests from classrooms, departments and site users, providing timely assistance for PCs, laptops, printers, peripheral equipment, networks and servers with clear communication across all service channels.

2. Virtually troubleshoots, diagnoses, and resolves first- and second-l...