Senior Software Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

If you live near Minnetonka, MN, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Primary Responsibilities

• Design, develop, and productionize machine learning and generative AI solutions supporting Digital experience use cases, including conversational AI for Digital and eCommerce platforms
• Build and maintain end‑to‑end ML pipelines (data ingestion, feature engineering, training, evaluation, deployment, and monitoring) in cloud‑native environments
• Develop scalable inference services and APIs to integrate ML models into M&R Sales digital platforms and applications
• Apply NLP, LLMs, embeddings, and deep learning techniques to enable impactful Digital experiences such as summarization and conversational workflows
• Collaborate closely with product stakeholders, UX designers, DevOps/CI‑CD engineers, and security teams to translate Digital product requirements into production‑ready AI/ML capabilities
• Apply an AI‑first development approach by leveraging modern AI development tools such as VS Code (or equivalent) with GitHub Copilot, Codex, Claude Code, or similar tools
• Optimize models, pipelines, and infrastructure for cost, latency, and scale in high‑volume consumer facing digital applications
• Implement Responsible AI practices, including bias assessment, data privacy safeguards, auditability, and governance aligned wi...