Lead Software/ DevOps Engineer - Remote (EST/CST)

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• These represent a significant portion of the day-to-day work and require candidates with strong production operations, incident management, release management, disaster recovery, and service reliability experience.
• Lead production support activities for critical customer-facing applications and services.
• Coordinate application release activities, deployment planning, implementation execution, and post-release validation.
• Manage change requests throughout the approval and implementation lifecycle.
• Lead or coordinate P1 and P2 incident response efforts, including war room facilitation and stakeholder communications
• Drive Root Cause Analysis (RCA) activities and ensure corrective actions are implemented.
• Present incident reviews and service improvement recommendations to leadership teams.
• Plan, coordinate, and execute Disaster Recovery (DR) exercises across Stage and Production environments.
• Partner with Engineering and DevOps teams to identify and remediate security vulnerabilities and compliance findings.
• Coordinate monthly security scanning and remediation activities with QA and partner teams.
• Support operational governance activities, including service reviews, PLM reviews, and reliability initiatives.
• Maintain CMDB and Configuration Item (CI) documentation and operational records.
• Manage operational forecasts, capacity plannin...