Software Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.

If you reside near Boston, MA and Minneapolis, MN, you'll enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.

Primary Responsibilities

• Lead and contribute to the design and hands-on implementation of Gen AI Chat bots that enables Optum to deliver self-service voice bot solutions
• Leverage AI assisted tools for design, implementation, code reviews, and testing
• Lead the creation of comprehensive design documentation and architectural diagrams to clearly communicate system structure, data flow, and integration points across teams and stakeholders
• Architect and maintain robust backend services using Python and Java frameworks (e.g., FastAPI, Spring Boot), with a solid emphasis on security, performance, and observability
• Containerize AI/ML projects and implement CI/CD pipelines using tools like GitHub Actions
• Collaborating with Tech Leaders, Product Owners, Scrum Masters, and SMEs to translate complex business needs into scalable technical solutions
• Take ownership of complex issues across the stack, driving resolution through root cause analysis and cross-functional collaboration
• Stay ahead and drive innovation on emerging Gen AI technologies, frameworks, and industry trends to inform solution design and strategic direction
• Lead incident response and production support efforts, including real-time debugging, root cause anal...