Level 1 Help Desk Support Technician

At Leason Ellis, we combine serious intellectual rigor with a collaborative, down-to-earth culture. Our team includes attorneys, patent agents, litigators, and professionals with backgrounds spanning engineering, software development, life sciences, pharmaceuticals, media, branding, and emerging technologies. We enjoy the work we do, take our clients seriously, and believe professionalism and personality can coexist.

We are looking for qualified candidates who bring strong technical or legal experience, sound judgment, intellectual curiosity, and a genuine enthusiasm in intellectual property law. Whether your passion is patent strategy, trademark enforcement, complex litigation, or licensing, you will have the opportunity to work on sophisticated matters alongside experienced practitioners in a highly collaborative environment.

Only direct submissions will be considered. Please send your resume and cover letter, including relevant experience and compensation expectations, to careers@leasonellis.com

### Level 1 Help Desk Support Technician

Title: Level 1 Help Desk Support Technician

Status: Full-time; Hybrid / Remote Position

FLSA – Non-Exempt

Description

Leason Ellis LLP

is seeking anenthusiastic, professional and detail-oriented Level 1 Help Desk Support Technician to join our dynamic law firm! This junior level IT position is ideal for a candidate eager to build hands-on technical experience while supporting a fast-paced legal environment.

The successful candidate must have the demonstrated ability to

• provide effective, professional and reliable IT support to a busy team of legal professionals and clients
• act as initial point of contact for IT related issues by providing front line support to end users
• prioritize and manage a full workload with a keen attention to detail and accuracy
• work both independently and in collaboration with others as a team player with a positive attitude
• comprehen