Junior Technical Support & Coordination Specialist

Overview: About CCR CCR Commercial Refrigeration is a global leader in sustainable refrigeration solutions for food retail and industrial applications. We design and manufacture high-efficiency refrigeration systems, display cabinets, mechanical systems, and turnkey solutions that help customers improve product merchandising while reducing energy consumption and operating costs. We combine engineering excellence, disciplined execution, and customer focus to deliver complex programs that support our growth strategy across regions and markets. Position Summary We are seeking a motivated and technically inclined Junior Technical Support & Coordinator Specialist to join our growing team. This is an excellent opportunity for someone looking to build a career in commercial refrigeration while gaining hands-on experience with CO₂ condensing units—an innovative and environmentally friendly refrigeration technology.

Working alongside experienced technical specialists and project managers, you will assist with equipment installations, technical support, troubleshooting, and project coordination. This role is ideal for an individual who enjoys problem-solving, working with customers, and developing technical expertise in a fast-growing industry. Responsibilities: Essential Duties and Responsibilities

Technical Support & Customer Assistance* Assist customers and contractors with the installation and startup of CO₂ condensing units under the guidance of senior technical staff. * Support remote and on-site troubleshooting of refrigeration equipment. * Respond to customer inquiries via phone, email, and online platforms, escalating more complex issues when necessary. * Assist in preparing and maintaining technical documentation, installation guides, and troubleshooting resources. * Participate in product training to build technical knowledge of CO₂ refrigeration systems.

Project Coordination* Support the coordination of installation schedules, project...