IT Support Technician

About Us

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role

This position is responsible for configuring and maintaining company computers, laptops, printers, and other equipment. Also respond to level two elevated help desk tickets for end user support. Help maintain the company computer and printer fleet inventory. Perform scheduled routine maintenance on IT equipment.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM

Minimum Qualifications

Experience/Education

• High School Diploma or Equivalent
• ITF+, A+, or similar entry level certification or an associate degree in lieu of these certifications
• 2 years of relevant experience in IT related field.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and co...