IT Support Specialist

IT Support Specialist

Department

0570 - UTS Help Desk and Desktop Services

Position Number

X10570

Requisition No.

TC06453

Salary Range/Pay Rate

$25 per hour

Benefits of Working at Oakland University

There are no benefits associated with this position.

Employee Group/Grade

Temporary

Job Category

Casual /Temporary

Casual/Temp Classification

Work Schedule

FT/Temp (40 hours, No Benefits)

Shift/Days

7 am – 4 pm or 9 am – 6 pm, Monday – Friday

Pay Schedule

Hour

Number of Hrs./Wk.

40/wk

Position Information

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Position Information Employee's Effective Start Date 07/01/2026

If this is a Temporary position, provide end date or enter N/A for any other position type. 1/30/2027

Minimum Qualifications

* Two years experience working with computer hardware, Macintosh, Linux, Windowsoperating systems, applications, and peripherals. * Knowledge of operating system security. * The ability to quickly and accurately diagnose and resolve problems remotely based on customer information, including hardware and software issues. Diagnosing situations originating from LAN / Desktop out in the field and enterprise wide locations. * Excellent organizational and analytical skills. * Excellent oral and written communication skills. * Ability to communicate effectively with others. * Must possess a valid driver’s license acceptable to the University’s insurance carrier.

Desired Qualifications

* Apple Certified and/or Microsoft certifications. * Bachelor’s degree in Computer Science / Information Technology or closely related field. * The ability to be flexible in a changing environment, with strong desire and ability to learn new applications and technologies quickly. * Ability to handle difficult technical situations. * Having an understanding of the university environment.

Position Purpose

This position supports the UTS Active