IT Support Specialist II - Microsoft Cloud (Microsoft 365 / Azure)

Job description

I can take your career somewhere.

I'm *very* serious.

All we do is sell, integrate and support Microsoft 365 and Azure cloud systems.

We service over 200 companies across the United States with between 30 to 200 users, with the average being around 100 users. Every single one of them has the latest Microsoft 365 and Azure cloud services integrated into their system...because we put it there. We do not take on supporting junky outdated networks. We do not take on a client unless we are putting in a fully configured Microsoft 365 and Azure system with the goal of that client being 100% serverless.

We are looking for a smart, good-natured, full-time Level 2 IT Support Specialist who wants to work 100% remote in advanced Microsoft 365 cloud services environments supporting end users with their physical and virtual Windows PC's, Mac's, iPhones, and Android devices connecting primarily to Microsoft 365 cloud services like Exchange Online, Teams Files and OneDrive, Microsoft Teams Phone System, Microsoft Intune, Entra ID, Windows 365 Cloud PC's, and sometimes Azure Virtual Machines.

We are also looking for someone who is interested to work in an environment that develops experiences and skills in Microsoft 365 and Azure cloud systems and sets goals for you to achieve Microsoft certifications like MS-900, MS-102, SC-300, and AZ-104. You will be surrounded with other IT pros with the real-world practical experiences and certifications with Microsoft 365 and Azure.

Important note: we are looking for someone within 3 specific time zones: central, eastern, or mountain time. Our office hours ours are 8am to 5pm central time. If you are in the Chicago metro area that would be nice as it is where about half our team is located but it is not required. Please note that if you live in the Pacific Time Zone, we have learned over time that the Pacific Time zone time difference doesn't work well long term.

This is the...