Help Desk Technician

Description: Work for Good! Salary:

Starting at $22.00/hour (Depending on Education/Experience) + Up to a $2/hour shift differential

Schedule

Monday-Friday daytime hours 8am-4:30pm.

Position Overview

Children’s Home Society of South Dakota is seeking a Help Desk Technician to provide technical support and assistance to staff members with various technology-related issues and inquiries. As a leader in compassionate, trauma-informed care, Children's Home Society is committed to fostering equity and inclusion in all aspects of our work.

By joining our team, you will make a difference every day—creating positive change for individuals, families, and communities. Each smile, hug, and heart you touch will reflect the meaningful impact of your work.

Benefits of Employment at CHS

• Work-Life Balance: Daytime hours
• Comprehensive Benefits: Equal up to 30% of your salary. Two health insurance options (Traditional Plan & High Deductible Health Plan with HSA), vision, dental, employer-paid Group Life Insurance and Accidental Death & Dismemberment (AD&D), Short Term & Long-Term Disability, and additional voluntary life and critical illness plans.
• Compensation: Starting at $22.00/hour + (Depending on Education/Experience)
• Financial/Education Assistance: Up to $200 per month in tuition reimbursement or student loan repayment for qualifying employees.
• Generous Paid Time Off: Includes a generous PTO package with 40 hours upfront, 10 paid holidays, and 8 hours "Day of Service" for volunteering in the community.
• Retirement Plans: Once entry into the plan, employees receive a 3% employer contribution each pay period and up to an additional 5% annual contribution. Employees are 100% vested after 4 years of credited service.
• Referral Bonuses: Earn up to $1,000 for referring new employees.

What You’ll Do

* User Support: Provide prompt and courteous technical support to staff members via pho...