Cybersecurity Operator

We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness to lending workflows – empowering our customers by addressing their Enterprise Risk Management needs.

The Cybersecurity Operator sits within the Security Operations Team and is responsible for real-time monitoring, triage, and escalation of security events across corporate and cloud environments. This role serves as a frontline defender, analyzing alerts from SIEM, EDR, and email security platforms, and escalating potential threats to Cybersecurity Analysts.

This position also supports recurring security operations activities, including access reviews, phishing simulation reporting, security metrics collection, and audit support. All activities are performed in alignment with established procedures and NIST 800-61 incident response standards, ensuring consistent detection, escalation, and documentation of security events. This role reports to the Director, Security Operations and is hybrid-remote based in our Raleigh, NC office.

What You’ll Do

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Alert Monitoring & Incident Triage

• Monitor security alerts across SIEM, EDR, and email security platforms
• Perform first-tier triage, classifying alerts based on known behaviors, false positives, and SOPs
• Document incidents, artifacts, and actions in accordance with NIST 800-61
• Review email quarantine for potential threats and policy violations

Operational Security & Compliance Support

• Conduct periodic user access reviews to validate least-privilege alignment
• Support access recertification campaigns and track completion
• Assist in reviewing security tooling exceptions
• Support audits, assessments, and compliance reviews through evidence collection and validation
• Collect and validate security metrics for leadership dashboards

**Security Awareness & Phishing Program Suppo...