Associate System Administrator

Metro Group is seeking a driven Associate System Administrator with strong IT fundamentals across systems, cloud, networking, and security. This role is ON SITE in our Long Island City office, five days per week.

This role is built for someone ready to take real, broad ownership—working alongside the System Administrator to plan and execute infrastructure projects end-to-end, serve as the senior technical resource for the Help Desk, and lead technical integrations as Metro Group continues to grow. The right candidate is a systems thinker who is proactive, adaptable, and on a clear trajectory to grow into a full System Administrator.

Responsibilities

Systems & Cloud Administration

· Administer Windows Server environments: Active Directory, Group Policy, DNS, DHCP, file/print services, and user/group account management.

· Manage Microsoft 365 services (Exchange Online, Teams, SharePoint, Intune, licensing) and cloud VMs: provisioning, resizing, snapshotting, and lifecycle management.

· Enforce security baselines via GPO, Conditional Access, MFA, SSO, and EDR/antivirus platforms (e.g., BitDefender GravityZone, ManageEngine Endpoint Central).

· Perform routine server maintenance: OS patching, health monitoring, event log review, and capacity planning.

· Assist with hardware/software procurement and vendor relationships.

Backup & Data Retention

· Design, deploy, and manage backup solutions for on-prem servers, cloud VMs, and M365 data; configure retention tiers to meet RPO/RTO objectives; conduct restore tests and maintain DR SOPs.

· Onboard acquired companies onto Metro Group's backup platform and remediate gaps immediately.

Network & Security

· Administer LAN/WAN infrastructure: managed switches, VLANs, wireless APs, and firewall rules; troubleshoot complex connectivity issues across all locations.

· Manage endpoint security and device compliance; support MFA enforcement, privileged access management, identity governance, and securit...