Sr. Software Engineer AI

Description

Sr. Software Engineer (Go-To-Market AI Team)

Location: Remote

Hybrid to Wayne, PA or Naperville, IL considered

How you'll contribute to our mission

At Frontline Education, our mission is to transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger.

We are looking for a Senior Software Engineer who is passionate about building intelligent, production-grade experiences that help solve meaningful challenges at scale. In this role, you will design and deliver AI-enabled solutions that learn, search, reason, and adapt using real-world data while maintaining a strong commitment to reliability, safety, and customer impact.

As part of Frontline’s Go-To-Market AI team, you’ll help build intelligent solutions that support how Frontline engages, supports, and grows relationships with customers across the full customer lifecycle. This team partners closely with Sales, Customer Success, Support, Marketing, Revenue Operations, and other customer-facing teams to improve workflows, uncover insights, streamline operations, and create more personalized and effective customer experiences through thoughtful application of AI.

You’ll work cross-functionally with product, platform, data, and business teams to turn complex operational and customer-facing challenges into practical, measurable solutions that improve outcomes for both internal teams and the educators and school communities we serve. This role is ideal for someone who thrives in fast-moving environments, embraces curiosity and experimentation, and takes ownership from idea through deployment.

As part of Frontline’s AI-first transformation, you’ll help shape how intelligent systems are responsibly integrated into business processes, customer experiences, and internal workflows while keeping people, trust, usability, and customer success at the center of every decision.

How you'll drive success

You’ll help t...