Software Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.

If you reside near Hartford, CT, you'll enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.

Primary Responsibilities

• Design, develop, and deploy AI-powered solutions to solve complex business problems and improve operational efficiency
• Build and scale agentic systems that perform multi-step workflows using reasoning, tool integration, and context retrieval
• Develop and optimize RAG (Retrieval-Augmented Generation) pipelines, including document ingestion, embeddings, and semantic search
• Integrate AI capabilities into enterprise systems via APIs, microservices, and backend services
• Establish and promote engineering standards and best practices for AI development, including code quality, reusability, and governance
• Partner with product, data, and engineering teams to identify high-value AI use cases and translate them into scalable solutions
• Implement prompt engineering, orchestration, and model interaction patterns to improve output quality and reliability
• Ensure AI solutions are production-ready with proper monitoring, logging, observability, and performance optimization
• Evaluate emerging AI tools, platforms, and frameworks to drive continuous innovation and improve development efficiency
• Mentor team members and support adoption of AI/GenAI technologies across engineering teams

You'll be rewarded and recognized for...