Senior System Administrator

POSITION OVERVIEW

We are seeking a Senior System Administrator to join our dynamic infrastructure team at a growing company. This role is pivotal in leading the development of internal RMM system, security procedures, documentation, and enabling the helpdesk. As a key technical expert, you will handle advanced system administrative functions, Tier 3 escalations, provide advanced troubleshooting, and collaborate with cross-functional teams to enhance our IT systems. If you thrive in a fast-paced environment and are passionate about building secure and robust solutions while contributing to a company's growth, we want to hear from you! KNOWLEDGE SKILLS REQURED Integrity Adhere to Fracht’s Core Values and Vision. Ability to operate in an open and honest manner and achieve a trusting and reliable relationship with team members, customers, and vendors. Ability to accept mistakes and learn from them without apportioning blame. Flexibility Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities. Communication Effectively listen and communicate clearly with team members, customers, and vendors. Ability to interpret and disseminate information promptly.

Problem Solving Measure effectiveness in understanding problems and making timely practical decisions. Ability to work well in groups and/or individually to develop alternative solutions. Accountability Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with sense of urgency. DUTIES AND RESPONSIBILITIES

• OwnNinjaOne RMM and Microsoft Intune as the technical lead: policy design, configuration profiles, compliance policies, and tenant hygiene.
• Design and operate the patching program for workstations and servers — patch rings, maintenance windows, pilot testing, rollback, and reporting against defined patching goals.
• Own Window