Senior Site Reliability Engineer

About Multi Media Multi Media, LLC is a global technology company operating a high-traffic live-streaming platform used by millions of people around the world. Behind the experience is a team solving challenging problems in real-time video, scalability, reliability, data, machine learning, and user experience.

We’re a place for people who want their work to matter. Our teams have the autonomy to make decisions, the opportunity to work on problems at meaningful scale, and the ability to see their work shape experiences for a global audience in real time. We value curiosity, ownership, collaboration, and continuous improvement.

The Role We are seeking a remote Site Reliability Engineer who will elevate our infrastructure resilience and optimize system performance. As we advance into our next phase of growth, we are searching for someone passionate about driving the enhancement, observability, and automation of our cloud-based infrastructure and fostering innovation and efficiency across our platform.

We’re hiring across multiple levels, from intermediate engineers with strong production experience through senior and staff engineers who can lead reliability strategy across systems and teams.

You Will* Analyze system performance using APM and distributed telemetry data to identify sources of instability * Improve scalability, reliability, and performance through software enhancements and patching * Develop tools and automation to streamline the DevOps pipeline * Design and manage infrastructure in both data center metal environments and in the public cloud * Conduct predictive failure analysis and disaster planning * Administer and configure databases and key-value stores with a focus on uptime and performance * Analyze complex systems to identify operational surprises and minimize downtime * Participate in incident response and produce postmortem reports * Collaborate with other engineering teams

Requirements

* STEM degree and/or relevant