Senior IT Support Specialist

Why Join Our Team?

At New York Cancer & Blood Specialists (NYCBS)

, we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.

If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!

Job Description

Senior IT Support Specialist

Location

Queens, NY | Full-Time

Hours

Monday – Friday 5/8.5s

At New York Cancer & Blood Specialists, we foster an environment where passionate professionals can thrive while making a meaningful impact in patient care. We are currently seeking a highly motivated Senior IT Support Specialist to join our growing IT team and provide exceptional support across our network of healthcare offices.

### Why Join Us?

• Competitive compensation based on experience
• Health Insurance available on Day 1
• Dental, Vision, Life Insurance, and Disability coverage
• 401(k) Plan
• Generous PTO and paid holidays
• Opportunity to work in a fast-paced healthcare environment supporting critical operations
• Growth and advancement opportunities within a rapidly expanding organization

In This Role, You Will

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• Serve as the first point of contact for technical support requests via phone and self-service ticketing systems
• Provide Level 1 and Level 2 technical support for end users
• Troubleshoot desktop, application, hardware, and network-related issues
• Support Active Directory, password resets, email configuration, and remote access
• Resolve desktop performance and internet connectivity issues
• Install and troublesh...