Quality Assurance Analyst

Quality Assurance Analyst

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To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

No sponsorship is available for this position.

Location

Remote *(Candidate must reside in the Phoenix, Arizona Metro Area and complete part of onboarding at the Midtown Phoenix U-Haul Campus.)*

About the Role

U-Haul is seeking a talented and experienced Quality Assurance Analyst to join our Core Services – Field and Customer Software Development Team. This team supports multiple critical systems that are central to the U-Haul software ecosystem.

As a QA Analyst, you will play a key role in ensuring the quality, reliability, and performance of software solutions built on the Microsoft technology stack, including .NET, C#, SQL, and Postgres. You'll test backend workflows, APIs, and event-driven architectures built around Kafka and CQRS principles to ensure software is reliable before deployment.

Key Responsibilities

• Design, document, and execute comprehensive test plans, test cases, and test scenarios.
• Perform backend and API testing for WebAPI, REST, and SOAP services.
• Write and execute SQL Server and Postgres queries to validate data integrity and business logic.
• Assist in testing Kafka event-driven workflows and asynchronous processing.
• Identify, isolate, and document software defects with clear root cause analysis.
• Utilize monitoring and logging tools to analyze system behavior and performance.
• Collaborate closely with developers and business partners in an Agile/Scrumban environment.

**Mi...