Quality Assurance Analyst

Quality Assurance Analyst

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* CONSUMER AND WORKER PROTECTION

Posted on

06/24/2026

* Full-time

Location

NYC-ALL BOROS

* Exam may be required

Department

Tech & Strategic Solutions

Salary range: $68,213.00 – $125,000.00 Save

Job Description

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*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eli10050gible to apply.*

This position may be eligible for remote work for up to 2 days per week pursuant to the Flexible Work Pilot Program.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer and Worker Protection (DCWP), sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

DCWP-DoTSS is seeking a Sr. Quality Analyst to augment the existing Project Management Office (PMO) team. Reporting to the Executive Director of the PMO, the Quality Analyst will support project delivery initiatives by ensuring the quality, accuracy, and reliability of system implementations through comprehensive testing, validation, and d...