Network Engineer

UDR, Inc. is now hiring a Network Engineer to join our team.

GENERAL SUMMARY OF DUTIES

The Network Engineer supports and maintains the company’s network infrastructure, acting as the first escalation point for Network Administrators. This role handles daily operations, moderate troubleshooting, and participates in project work. Engineers are expected to contribute to network reliability while gaining broader experience with enterprise technologies and demonstrating growing judgment in their work.

ESSENTIAL FUNCTIONS

1. Act as the first escalation point for Network Administrators, resolving issues beyond Tier 1 scope.

2. Configure and support network devices (switches, routers, firewalls, wireless controllers).

3. Troubleshoot and resolve connectivity issues, escalating complex items when appropriate.

4. Contribute to project implementations by executing assigned tasks and collaborating with senior staff.

5. Create and update documentation of network configurations and processes.

6. Participate in rotating on-call support, including nights and weekends.

7. Perform other duties as assigned or as necessary.

TYPICAL WORKING CONDITIONS

Hybrid/remote environment with occasional on-site requirements. Rotating on-call duties, including evenings and weekends. Some travel to company sites for projects and support.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Information Systems, Computer Science, or related field; or equivalent experience.
• Minimum of two to five years of professional networking experience required.
• Certifications (CCNA, CompTIA Network+) are preferred.

TECHNOLOGY SUMMARY

Vendors/Platforms: Cisco (routing/switching, ISE), Ruckus (wired/wireless, SmartZone, Ruckus1), Palo Alto NGFW (Panorama, firewall policies, URL filtering), F5 BIG-IP Load Balancers, Arista (switches, CloudVision), LogicMonitor, NetBox, Ansible, ServiceNow.

Protocols/Concepts: VLANs, STP, OSPF, BGP, IPs...