Technical Support Specialist

Job ID: 2613884

Location

Beale AFB, CA, US

Date Posted

2026-06-22

Category

Information Technology

Subcategory

Technical Support

Schedule

Full-Time

Shift

Day Job

Travel

Yes - 10% of the time

Minimum Clearance Required

TS.SCI

Clearance Level Must Be Able to Obtain

None

Potential for Remote Work

ORA_HYBRID

Description

SAIC is a trusted leader in delivering advanced command and control capabilities across the Department of the Air Force, bringing deep expertise in how cutting edge technologies are engineered, secured, and delivered to the fight. At the center of this mission, the Common Mission Control Center (CMCC) unifies data, sensors, mission applications, cloud based services, and emerging AI enabled automation to give warfighters a decisive edge—turning complex, multidomain information into fast, clear, and actionable decisions in the moments that matter most. The CMCC System Facilitator contract positions SAIC to accelerate how new capabilities are integrated, tested, secured, and transitioned into operational use, working side by side with operators, engineers, Capability Providers, and government teams to ensure every delivery strengthens mission readiness. This effort offers the chance to directly shape how the Air Force sees, decides, and acts across all domains—making a tangible and immediate impact on warfighter effectiveness.

SAIC is hiring a Technical Support Specialist to serve as a Tier 0/1 member of the Site Support Team, working under the Lead FSR / Site Support & Training Lead. This role focuses on direct user assistance, Help Desk triage, account/access support, basic workstation troubleshooting, and operator-facing support during training, exercises, and operational events. The Specialist III resolves routine issues, documents actions clearly, and escalates higher complexity problems per established procedures.

**This position will be hybrid remote located a...