System Administrator 2 - Tier 2 Remote Desktop Team

Job ID 328455 Job Title: System Administrator 2 - Tier 2 Remote Desktop Team Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * *The Opportunity

CACI is seeking a professional to fill a System Administrator 2 - Tier 2 Remote Desktop Team in Annapolis Junction, MD.

Responsibilities

• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
• May coach and provide guidance to less-experienced professionals
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
• Able to work shifts Wed-Sun 2pm-10pm

Qualifications

Required

• TS/SCI with Poly
• Excellent systems hardware knowledge
• Remote Assistance
• Remote Desktop
• DoD 8570 IA Type
• IAT Level 1
• DoD 8570 CE Certification Requirements
• CompTIA A+ CE
• CompTIA Network+ CE

Desired

• Self-starter
• Able to work both independently and in a Team based environment
• Customer oriented and dedicated to mission accomplishment

*

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resour...