Software QA Engineer

Company Description

Cricut® empowers people to make and personalize almost anything—from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations—one project at a time.

Let’s make.

Job Description

Cricut is seeking a highly motivated and experienced Software QA Engineer to help deliver high-quality experiences across Web, Mobile, Desktop, API, Hardware, and AI-powered products. This role is responsible for validating software functionality, system integrations, connected device experiences, and generative AI features to ensure exceptional customer experiences.

You will collaborate closely with Product, Engineering, Design, Data Science, and Program teams to identify risks early, validate customer workflows, and ensure high-quality releases across multiple platforms.

The ideal candidate combines strong technical testing skills, excellent communication, customer empathy, and a passion for quality throughout the product lifecycle.

Qualifications

Core QA Responsibilities

• Design, develop, execute, and maintain comprehensive test plans and test cases.
• Validate user stories, features, APIs, integrations, and end-to-end workflows.
• Perform functional, regression, exploratory, integration, and system testing.
• Analyze application logs, API traffic, and backend systems to troubleshoot issues.
• Participate in sprint planning, grooming, reviews, and release readiness activities.
• Identify, document, prioritize, and verify defects through resolution.
• Represent QA concerns and quality risks in cross-functional meetings.
• Provide actionable customer-centric feedback to improve product experiences.