Software Engineer II, Deploy

The Role

As a Software Engineer, Deploy II, you will be a member of the Software Implementation team. You will play a key role in ensuring our products do what they should, in the way they should, at the time they should, and in ways that cost no more than they should. You will accomplish this by providing subject matter and execution excellence from early-stage enterprise system design and validation. You will also consult with internal and external clients to understand current and future needs, through planning and executing system validation, software implementation, system upgrades, and cross organizational collaboration with an eye towards verifying the integrity of data collected to augment continuous improvement (CI) and new product development (NPD) initiatives.

What you'll do

• Serve as subject SME and internal support escalation point for NEXiA software implementations, upgrades, software-related projects, troubleshooting, workflow design, integrations, and configuration.
• Participate in Continuous Improvement (CI) efforts for customer-facing technical meetings, workshops, and go-live events
• Execute structured deployment projects from discovery through post-go-live support
• Assist with process improvements internally and cross-functionally, create runbooks, checklists, procedures, and establish best practices for scaling deployments
• Collaborate with Product, Engineering, and Quality teams to enhance the installer and workflow experience
• Execute and help maintain PowerShell scripts as automation tools with documentation to improve deployment efficiency
• Mentor Deploy I team members on technical and project leadership skills; participate in monthly knowledge sessions.
• Report on deployment metrics, readiness, and quality outcomes
• Assist with escalations, perform root cause analysis, and implement corrective actions
• Assist in improving the deployment methodology and standards for NEXiA; pilot deployment runbooks and change...