Software Developer Lead / Engineering Sustainability

Role Summary

The Software Development Lead (Engineering Sustainability) owns the engineering health, stability, and maintainability of the entire Greenshades product portfolio. This is a hands-on, player-coach role: you will manage a team of software engineers while staying deep in the code, driving root-cause resolution, defect and technical-debt reduction, and the engineering standards that keep our payroll, HR, and tax products reliable at scale. This is application-level product engineering across our full portfolio — not infrastructure SRE. Reporting directly to the CTO, you will have broad cross-product ownership, executive visibility, and a mandate to run an AI-first engineering practice that sets the bar for the rest of R&D.

Responsibilities

• AI-First Operating Approach: Establish, model, and continuously evolve an AI-driven approach across the team's entire workflow — from triage and diagnosis to code review and documentation. Every member of this team is expected to use AI tools as a core part of their daily work.
• Lead, mentor, and manage a team of software engineers responsible for the reliability and maintainability of products across the Greenshades portfolio.
• Serve as technical lead and primary contributor on complex stability improvements, root cause analysis, and high-impact production issues.
• Own the prioritization and execution of the reliability backlog across the entire product portfolio — production defects, technical debt, dependency upgrades, and platform stability work.
• Partner with Product, QA, and other engineering teams to triage incoming issues, assess severity, and ensure timely resolution in line with SLAs and business priorities.
• Define and enforce engineering standards and best practices that improve long-term maintainability and reduce recurring issues across teams.
• Drive continuous-improvement initiatives — code quality reviews, dependency audits, performance monitoring, and documentation — to p...