Site Reliability Engineer (Remote)

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA,

MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY

Future Need - Actively Interviewing

Location

Remote in any United States jurisdiction not excluded from this job advertisement.

Be the technical backbone of reliability for a mission-critical Department of Veterans Affairs (VA) cloud platform. As a Site Reliability Engineer, you will serve as the liaison between platform and product teams, ensuring 99.99% availability across hundreds of applications through proactive incident response, capacity planning, and automation.

Position Description

The Site Reliability Engineer leads incident triage and root cause analysis, and drives automation to reduce operational toil across the platform.

Minimum/General Experience

3 years of experience in site reliability engineering or platform operations

Minimum Education

Bachelor's Degree in computer science, information technology, or related field; AWS Certified DevOps Engineer - Associate or Certified Kubernetes Administrator (CKA) (preferred)

Essential Skills/Qualifications

* Excellent experience performing daily monitoring and reporting of the four Golden Signals (latency, error rate, volume, saturation) * Excellent ability to participate in 24x7 on-call support rotations * Excellent experience leading or supporting incident response including triage, mitigation, resolution, and recovery * Excellent ability to conduct Root Cause Analysis (RCA) and develop corrective and preventive actions * Excellent experience defining, implementing, and maintaining Key Performance Indicators (KPIs) * Above average experience designing and maintaining automation for deployment, testing, configuration, scaling, and recovery processes * Above average knowledge of Infrastructure as Code (IaC) practices * Above average ability to support and maintain Terraform-based environment provisioning *...