Site Reliability Engineer (Forward Deployed)

About Teleport

Don't wait for the future of infrastructure. Be part of it.

Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.

Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.

About the Role

We're looking for a Forward Deployed Engineer that will work directly with customers to ensure successful Teleport deployments.

You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features.

For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue.

What You'll Do

• This job sits at the intersection of product, engineering, and revenue.
• You won't just work closely with the engineering team, you will be on the engineering team.
• The range of problem solving includes networking, performance, security and integrations with existing systems.
• Most of the code you will write will be open source.
• Our products are loved by their users, you'll get to meet them regularly.

What We're Looking For

• Excellent communication skills.
• Willing to travel to customer sites.
• Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm).
• Linux systems engineering experience.
• Go or Rust experience.
• As we are a startup, you should be comfortable changing the area of focus a