Senior Software Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

At NiCE, we we power the world’s leading customer experience platform. We’re looking for a Senior Software Engineer who thrives on solving complex problems at scale and wants to shape the future of data-driven CX. If you’re energized by big data, modern architectures, and mentoring others—this is your moment. As a Senior Software Engineer on our CXone Outbound Dialer Data Platform team, you’ll play a critical role in designing and delivering the data systems that drive insights for millions of interactions.

How will you make an impact?

• Build and scale distributed systems that power our data lake and warehousing platform
• Design, develop, and deliver high-performance, cloud-native microservices (AWS)
• Own the full engineering lifecycle—from design and coding to testing, deployment, and production support
• Develop ETL pipelines, data streams, and advanced data structures that fuel analytics and reporting
• Write clean, maintainable, and scalable code with a strong focus on quality and automation
• Collaborate cross-functionally with Product, QA, Data, and Analytics teams
• Lead technical discussions, influence architecture decisions, and propose innovative solutions
• Mentor and elevate junior engineers, fostering a high-performing team culture
• Drive adoption of modern technologies, including AI-assisted development and data engineering practices
• Ship impactful features in an Agile environment
• Solve complex data and system design challenges
• Optimize performance across large-scale distributed systems
• Partner with stakeholders to bring ideas to life
• Review code, share kn...