Senior Site Reliability Engineer

Essential Functions

• Partner with software developers, platform engineers, and IT staff to improve system design, operability, deployment safety, and production support readiness.
• Define and maintain operational standards, runbooks, support procedures, escalation paths, and service-level objectives.
• Evaluate system architecture and changes to ensure they balance functional requirements, service quality, reliability, security, and compliance needs.
• Drive continuous improvement in platform stability, maintenance, and availability.
• Provide advanced technical support and troubleshooting for complex platform and service issues affecting internal users and stakeholders.

Experience and Skills Required

* 8+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Systems Engineering, or related infrastructure roles supporting production services. * Strong experience with Linux systems administration and troubleshooting in enterprise environments. * Strong experience operating and maintaining on-prem Kubernetes platforms and all related components including CRI, CNI, and CSI plugins. * Experience deploying and maintaining applications on Kubernetes using Helm, Kustomize, and similar tooling. * Experience supporting DevOps tooling such as GitLab, Artifactory, Jira, Confluence. * Experience with GitOps tools such as FluxCD or ArgoCD. * Proficiency scripting with at least one of Python, Go, or Bash. * Strong experience designing, maintaining, and maturing observability tooling including monitoring, dashboards, logging and tracing, and supporting SLOs. * Strong understanding of reliability engineering concepts: + Service health indicators + High availability design, failure reduction, and testing + Operational readiness practices, including developing documentation, runbooks, and architectural descriptions + Incident response, root cause analysis, remediation/recovery * Ability to obtain a security clearance, which include...