Senior Manager, Site Reliability Engineer - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

We are seeking an experienced Senior Manager to lead enterprise Site Reliability Engineering (SRE), DevOps, IT Service Management (ITSM), and Operational Excellence initiatives across Optum bank. This leader will be responsible for improving service reliability, operational resiliency, deployment automation, observability, incident management, and production readiness for critical banking platforms.

The ideal candidate combines strong technical expertise with operational leadership experience, driving engineering excellence, automation, reliability, and continuous improvement while ensuring technology services meet business, customer, regulatory, and operational expectations.

This role will also help identify and implement emerging automation and AI-enabled operational capabilities that improve service health, reduce operational toil, and accelerate engineering productivity.

Primary Responsibilities

* Leadership & Engineering Management + Lead and develop multidisciplinary teams responsible for Site Reliability Engineering, DevOps, Platform Engineering, ITSM, and Operational Excellence + Establish and execute enterprise reliability, availability, resiliency, and operational maturity strategies + Drive engineering excellence through automation, observability, operational readiness, and continuous improvement practices + Partner with Technology, Operations, Security, Infrastructure, Risk, and Business leaders to improve service reliability and customer ex