Salesforce Quality Assurance Engineer (Remote)

Description

The Work

ICF seeks a skilled Quality Assurance (QA) Engineer to ensure the quality and reliability of a mission-critical Salesforce-based SaaS solution for the US Department of Homeland Security. The QA Engineer will develop and execute test plans, validate system functionality, and ensure compliance with federal security standards.

Job Location

Remote work is authorized. Must support US Eastern time zone working hours.

What You Will Do

• Develop, document, and execute comprehensive test plans, test cases, and test scripts to validate Salesforce-based system functionality, workflows, and integrations.
• Perform functional, integration, regression, and performance testing to ensure the solution meets stakeholder requirements and federal compliance standards.
• Validate data migration from legacy systems, ensuring data accuracy, integrity, and completeness.
• Collaborate with developers, business analysts, and stakeholders to understand requirements, user stories, and system workflows to design effective test strategies.
• Identify, document, and track defects using tools like Jira, ensuring timely resolution and retesting.
• Participate in Agile ceremonies (e.g., sprint planning, daily stand-ups, reviews) to provide quality assurance insights and align testing with sprint goals.
• Support user acceptance testing (UAT) and validate training materials to ensure usability and adoption.
• Create and maintain QA documentation, including test results, defect reports, and quality metrics, for gate reviews and project deliverables.
• Contribute to continuous improvement of testing processes and tools to enhance efficiency and coverage.

What You Will Bring With You

• 4+ years as a Quality Assurance Engineer developing, documenting, and executing application test plans and scripts for software development projects.
• 1+ years working on a large Salesforce implementation.
• Candidate must have a Public Trust or an Active Secret clea...