Principal, IT Software Engineer 2

El Segundo, CA

• Job ID R260195
• Category IT Software Engineering
• Remote Yes

The DIRECTV IT team builds experiences that efficiently offer our products to prospects, delight our customers, and create a connected omnichannel experience. Within this, the Existing Customer Lifecycle value stream builds experiences that enable customers to get the most from their DIRECTV service and empowers our front-line team members who help them with intelligent technology. Our scope includes customer-facing self-service capabilities on DIRECTV.com, our IVR (interactive voice response), and applications for our field technicians and customer care phone agents.

DIRECTV is seeking a Principal, IT Software Engineer 2, to design and develop end-to end solutions for our customer profile operational data store and staging environment, managing dependencies and cross-team impacts. This role is responsible for planning short term (sprint-to-sprint) and long-term (multiple PI) initiatives and organizing work and designs to meet the long-term target. This lead must be able to think both tactically to execute quickly and efficiently, and strategically to develop target-state solution blueprints that bring in modern technologies and delivery approaches.

Here’s what you’ll do

• Guide development and modernization of critical customer information operational data stores.
• Lead development of data pathways between internal and external systems, especially with integration to identity and access management services.
• Govern all aspects of the application design including providing input on application architecture, modern technologies and development techniques, and patterns to create sustainable technology.
• Ensure security and compliance for the data and services stored and passed by these systems.
• Lead the development of new technologies based on best practices and a coaching mindset for more junior team members.
• Govern vendor teams to develop our d...