Principal AI Software Engineer, Product

Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Who You Are

You are a Principal Engineer who is both AI-native and relentlessly product-minded. You turn ambiguous, cross-team opportunities into clear technical direction, and then you prove the path by building. You care about the flagship experiences you ship, and you obsess over the shared "paved highway" that makes it easy for the teams around you to ship safe, reliable AI over and over again.

You will succeed in this role if you are

• Driven by outcomes. You care about helping centers stay full, save hours every week, and serve families better, not shipping "an AI feature" for its own sake.
• The strategic architect and prolific builder. You bridge strategy and deep implementation. You set the technical direction for your organization, then you get hands-on to deliver reference implementations that teams can adopt with confidence.
• Decisive on build vs. buy. You have sharp judgment on when to leverage off-the-shelf models and platforms versus when to invest in proprietary infrastructure, fine-tuning, data flywheels, or evaluation systems to create durable advantage.
• Velocity as a strategy ("show, don't tell"). You move with the hunger of a founding engineer: yo...