Network Engineer

Responsibilities

• Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure
• Monitor network uptime and resolve connectivity issues escalated from Level 1 support
• Install, maintain, patch, and secure network and telecom equipment
• Perform routine network maintenance and recommend/schedule repairs
• Support and train users and IT staff on network/telecom troubleshooting
• Collaborate with engineers and managers on complex network tasks

Mandatory Skills Description

Mandatory Skills (no less than 7 years): - LAN/WAN Networking - Network Troubleshooting - TCP/IP - Network Hardware & Telecom Equipment - Network Monitoring Experience working in an ITIL environment Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments. Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring. Demonstrate proficiency with enterprise-approved AI tools. Maintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutions. Leverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activities. Continuously develop skills and stay current with evolving AI capabilities and best practices.

Pay: $40.00 - $45.00 per hour

Work Location: Remote