Mid-Level Software Developer – KTLO & Production Support Team

Role description

Mid-Level Software Developer – KTLO & Production Support Team

Software Engineering

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are

We are seeking a motivated and versatile Mid-Level Software Developer to join our KTLO (Keep the Lights On) & Production Support Team.

This role is ideal for an engineer with experience supporting and enhancing modern cloud-based applications using Node.js, React.js, AWS, and databases.

The opportunity

* Application Support & Enhancement

* Maintain, troubleshoot, and enhance existing applications to ensure stability, availability, and performance.

* Develop and support backend services and APIs using Node.js.

* Build and maintain responsive front-end applications using React.js.

* Support KTLO activities including bug fixing, issue resolution, monitoring, and production enhancements.

* Production Support & PagerDuty

* Participate in production support activities and on-call rotations.

* Respond to and troubleshoot incidents and s through PagerDuty.

* Perform root cause analysis and support issue remediation in production environments.

* Collaborate with cross-functional teams to ensure timely resolution of operational issues.

* Cloud & DevOps

* Work with AWS cloud ser...