IT Technical Support Specialist III

Overview & Purpose

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About the Pay

Note: The salary range listed ($81,910.40- $97,260.80) reflects the TARGET HIRING RANGE only and does not represent the full employee pay range for this position.

About Central Arizona Project

Central Arizona Project (CAP) is a 336-mile system that supplies Colorado River water to central and southern Arizona. More than 6 million people rely on this supply. CAP employs nearly 500 people who enjoy a team-oriented and safety-focused work culture. The close community of a small company is driven to help fulfill our extremely valuable mission. Hear what our employees are saying about working for CAP. Compensation & Benefits Package includes:* Competitive Salaries * Arizona State Retirement System - Pension * 401(k) * Medical, Dental and Vision * Life insurance, LTD, Short-term disability * 4-10 (Mon-Thur) work schedule * Option for part-time remote work * Paid training & tuition reimbursement * 9 paid holidays * Paid vacation & sick time * Wellness programs * No benefits waiting period * Relocation benefits * Significant training and development opportunities * Public Student Loan Forgiveness eligible employer * 12 Week Paid Parental Leave

About the Responsibilities

As the Technical Expert, manage, evaluate, configure, test, install, and support computer and network related hardware and software to meet the requirements of the Central Arizona Project (CAP). At an expert experience level, plans, installs, and tests Windows servers, personal computer and laptop operating systems, hardware, and related peripherals. Installs new network equipment and troubleshoots existing network equipment. Provides installation and support for the Windows and CBM networks at headquarters and at facilities along the canal system.

Works with clients, both in person and remotely to troubleshoot problems and resolve simple to complex computer hardware problems, applicati...