IT Systems Engineer

Description

ABOUT METRC

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As a Systems Engineer, you will thrive in a fast-moving, fluid environment and bring a passion for driving change and building strong processes and procedures at a fast-growing technology company.

GENERAL OVERVIEW

The Systems Engineer will work directly with business stakeholders to create data-based solutions and build integrations between various business platforms, build automations within our systems to streamline workflows and processes, and help with building and visualizing data in reporting systems. The Systems Engineer will help maintain the health, stability, and uptime of internal IT infrastructure. They will also help propose solutions for internal IT company standards, policies, and procedures.

KEY RESPONSIBILITIES

Core duties and responsibilities include the following

* + Embodies Metrc’s Leadership Principles + Integrations & Data Flow * o Design, build, and maintain integrations between Salesforce, NetSuite, and other systems using APIs and integration platforms (e.g., Tray.io or similar) * o Define and manage data flows, transformations, visualizations, and synchronization across systems * o Implement error handling, monitoring, and retry logic to ensure reliability * o Troubleshoot integration issues and identify root causes * + Building automations to streamline processes and workflows in the business + Assist in the implementation and management of applications used internally + Monitoring and maintaining computer systems and networks + Work with third party vendors or support as required + Stakeholder Interaction & Req