IT Support Technician

FRAMINGHAM PUBLIC SCHOOLS

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IT Support Technician

Department of Technology

2026-2027 School Year

POSITION SUMMARY

The Support Technician I provides vital Level 1 technical support for software, hardware, operating systems, and network infrastructure to all district users by diagnosing and resolving technical challenges. Under the direction of the Director of Operational Technology, this role ensures clear, user-friendly communication of technical solutions, delivers on-site and remote troubleshooting, manages hardware deployment lifecycles, and maintains comprehensive technology inventories. By maintaining an optimized, reliable technology landscape, this position directly ensures a high-quality environment for instructional and administrative success. This commitment aligns with Framingham Public Schools’ high expectations for achievement, equal access to culturally responsive, quality instruction, academic proficiency for all students, and a sense of belonging for all subgroups within our schools.

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OUR MISSION

Framingham Public Schools (FPS) is committed to excellence for all students and to creating a workforce that reflects our community’s rich racial, linguistic, and cultural diversity. Guided by our mission to empower free-thinking, responsible citizens, we value inclusion, equity, and cultural responsiveness in all we do. FPS strives to provide a safe and welcoming environment where every student and staff member can thrive. We actively seek educators and staff who are committed to antiracism, social justice, and civic engagement. We strongly encourage applications from individuals with disabilities and from members of historically underrepresented groups.

*Framingham Public Schools is an Equal Opportunity Employer committed to building a culturally responsive, antiracist, and inclusive community where all individuals are val...