IT Support

Overview

We are seeking a dedicated professional to join our dynamic team. This role requires the ability to communicate effectively with users at all levels. This position is intended to be entry level, we will teach you everything technical you need to know. Must be willing to travel. If you have a passion for technology and enjoy helping others, we want to hear from you!

Duties

• Provide help desk support by troubleshooting software and hardware issues for end-users.
• Assist with desktop support, including installation, configuration, and maintenance of computer systems.
• Manage computer networking tasks to ensure seamless connectivity across the organization.
• Conduct software troubleshooting for various applications, ensuring minimal downtime for users.
• Maintain documentation of IT processes and procedures to enhance knowledge sharing within the team.
• This position does require out of state travel. Potentially multiple times a month.

Experience

• Proven experience in IT support or a related field is preferred but not required.
• Strong understanding of computer hardware components and their functions.
• Familiarity with Windows operating system is essential.
• Experience in software troubleshooting and help desk environments is highly desirable.
• Ability to work collaboratively in a team-oriented atmosphere while also being self-motivated.
• Excellent communication skills, both verbal and written, are crucial for success in this role.

Join us in providing top-notch IT support that empowers our organization to thrive!

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits

• Health insurance
• Paid time off

Ability to Commute

* Orem, UT 84058 (Required)

Willingness to travel

* 25% (Required)

Work Location: Hybrid remote in Orem, UT 84058