Digital - Principal SRE

Description

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The Digital - Principal SRE (AI Engineer) role is a position that blends expertise in artificial intelligence, machine learning, and reliability engineering. This professional is responsible for designing, deploying, and maintaining AI-driven solutions while ensuring the reliability, scalability, and performance of digital platforms and services. The ideal candidate will work closely with Digital SRE engineers, data scientists, DevOps, and operations teams to deliver robust, efficient, and automated systems that support business goals.

Job Description

Summary

The IS Technical Specialist provides technical and consultative support on the most complex technical matters. This role typically reports to the Head of Digital SRE and may involve on-call responsibilities. The position provides opportunities to work on cutting-edge AI solutions, collaborate with cross segment teams, and drive reliability for mission-critical digital services

Duties and Responsibilities

• Design, develop, and implement AI-driven systems and automation tools to enhance the reliability and efficiency of digital platforms.
• Monitor the health, availability, and performance of AI-enabled applications and infrastructure using SRE best practices.
• Collaborate with cross-functional teams to integrate machine learning models into production environments, ensuring seamless deployment and operation.
• Establish and enforce service-level objectives (SLOs), error budgets, and incident response procedures for AI-driven services.
• Identify, troubleshoot, and resolve complex incidents related to AI systems, leveraging observability and monitoring tools.
• Drive continuous improvement by analyzing post-incident reviews, automating manual tasks, and optimizing system performance.
• Stay up to date with advancements in AI, SRE, and cloud technologies, recommending innovative solutions to enhance digital reliability.
• Document processes and runboo...