DevOps ServiceNow-Mid

Imagineeer is a fast-growing SBA 8(a) Small Disadvantaged Business headquartered in Arlington, VA, delivering federal AI modernization across health, defense, homeland security, and transportation. We design, test, and deploy secure, AI-ready systems that move agencies from pilots to production without breaking governance, compliance, or mission continuity. Our Mission Studio model creates shared environments where policy, data, security, and operations come together. We are capability-driven and competitive by design, not program-dependent. Our leadership has operated inside the federal systems we now transform, bringing institutional knowledge that accelerates delivery and reduces risk. If real delivery motivates you more than slides, and you want your work to compound across programs and agencies, Imagineeer is growing and we are building the team to match.

About the role

Imagineeer is seeking a DevOps ServiceNow Engineer to focused on developing workflows and advancing the overall maturity of the ServiceNow platform. This role will work alongside senior platform engineers to build out automation, streamline processes, and expand platform capabilities in support of federal IT service management and cybersecurity operations.

Key Responsibilities

• Develop and configure ServiceNow workflows using low-code/no-code tools (Flow Designer, App Engine Studio)
• Support ongoing platform maturity initiatives, including process standardization, module optimization, and best-practice implementation
• Build and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs
• Assist with ServiceNow administration tasks, including user/role management, ACLs, and instance configuration
• Support update set management and application deployment across ServiceNow environments
• Troubleshoot workflow and platform issues, escalating complex problems as needed
• Collaborate with senior engineers and cybersecurity teams to align d...